Shopping Guide
How to order products
⚫︎Pre-order product
Products arriving after ordering, the order details will be confirmed by email after pre-ordering.
Please select a variation on the relevant product page and place your order using the "Pre-order" button.
⚫︎Other products
Please select options and quantity from the product page and add to cart.
After completing your order, we will send an order completion email to your registered email.
If you do not receive the email within a while, please check your spam folder.
Payment Method
We accept payment methods such as various credit cards.
We will prepare for shipping after confirming payment.
Please note that if payment is not received within 5 days from the order date, the order will be canceled.
Shipping Method
The shipping method is usually Japan Post. We may also use other shipping companies.
Shipping charges are set according to the delivery area.
We will consult with you to determine the most suitable shipping method for products arriving after ordering.
| Region | Shipping Fee |
| China/Korea/Taiwan | ¥1,100 |
| Asia (Excluding China, South Korea, and Taiwan) | ¥1,600 |
|
Oceania |
¥2,200 |
| United States (including overseas territories such as Guam) | ¥2,700 |
| Central and South America (excluding Mexico) Africa |
¥2,500 |
* Free shipping for purchases over ¥50,000, excluding products that arrive after ordering.
Returns
If there is a mistake on our part, such as an initial defect or a wrong product shipped,Please contact us via the CONTACT page.
If you would like to return the item, we will accept the condition that the item is unused and you pay the shipping fee within 30 days of receiving the item. Please see our return policy for details.